Privacy Policy

At Sonrisa Dental Specialists, your privacy is important to us. This Privacy Policy explains what information we collect when you visit our website or contact our practice, how we use it, and the choices you have. Please read it carefully.

1. Information We Collect

Information You Provide Directly

When you fill out a contact form, request a consultation, or otherwise communicate with us, we may collect:

• Your name, phone number, and email address
• The reason for your inquiry or appointment request
• Any other information you voluntarily provide in messages to us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or search terms used to find us
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Send appointment reminders and follow-up communications
• Improve our website and the services we offer
• Comply with applicable legal and regulatory obligations
• Analyze website traffic and usage patterns (in aggregated, anonymous form)

We will never sell your personal information to third parties or use it for purposes unrelated to providing dental care and related services.

3. SMS/Text Messaging Communication

By providing your mobile number and opting in, you consent to receive text messages from Sonrisa Dental Specialists. These messages may include appointment reminders, follow-up care instructions, office updates, or marketing communications.

• Opt-In: You may opt-in via our website forms or by texting START to (407) 359-1960.
• Opt-Out: You can cancel the SMS service at any time. Just text STOP to (407) 359-1960. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us.
• Help: If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or contact us directly at info@sonrisadental.com or (407) 359-1960.
• Frequency: Message frequency varies based on your appointment schedule and needs.
• Rates: Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who help us operate our website and business (e.g., appointment scheduling software, CRM platforms), subject to confidentiality obligations.
• Legal Requirements: When disclosure is required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of practice assets, your information may be transferred as part of that transaction.

Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience and gather analytics data. These include:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: We use Google Analytics to understand how visitors use our site. This data is aggregated and does not identify you personally.
• Marketing Cookies: Used to deliver relevant advertising through platforms such as Google Ads.

You may disable cookies through your browser settings. Note that doing so may affect some website functionality.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised “Last updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: