Privacy Policy

At Sonrisa Dental Specialists, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you fill out a form, request an appointment, or contact us, we may collect:

• Name, email address, phone number
• Date of birth
• Insurance information
• Medical and dental history
• Photos or scans submitted for virtual consultations

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Schedule and manage appointments
• Communicate with you, including appointment reminders and follow-ups
• Improve our website, services, and patient experience
• Comply with legal obligations and protect our rights

We will never sell your personal information to third parties.

3. SMS/Text Messaging Communication

By providing your phone number and opting in, you consent to receive SMS/text messages from Sonrisa Dental Specialists related to appointment reminders, treatment follow-ups, and practice updates.

• Opt-In: You may opt in to receive text messages by submitting a form on our website or verbally during your visit.
• Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
• Help: Reply HELP for assistance or contact us at (407) 359-1960.
• Frequency: Message frequency varies based on your appointment schedule and preferences.
• Rates: Message and data rates may apply. Check with your mobile carrier for details.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Third-party vendors who assist us in operating our website, scheduling systems, and communication platforms, subject to confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing purposes.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Types of cookies we use include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can disable cookies through your browser settings, though some features of the website may not function as intended.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: